Certified | Experienced | Knowledgeable
Dealing with plumbing issues, such as a broken water heater, faucet leak, or clogged sewer line, can disrupt your life and leave you frustrated. At Step By Step Plumbing, we’re a knowledgeable and experienced plumber serving Ashland, VA, and the surrounding areas. Our team is dedicated to delivering high-quality work that solves problems efficiently and cost-effectively, while treating every customer with the respect they deserve. With free estimates and a one-year parts and labor warranty, you can feel confident knowing your home or business is in capable hands.
We provide a wide range of plumbing solutions, from plumbing repair and inspections to water treatment system installations, sewer and gas line work, and tank or tankless water heater services. Whether you have an emergency or need a quick repair, our skilled professionals guide you through every step, ensuring you always understand the process.
Our customers say it best, and their words show why we’re the go-to plumber in Ashland, VA, and nearby communities.
Plumbing repair is at the core of what we do, and we’re ready to handle anything from burst pipes to sewage backups. Our licensed team always responds quickly to fix water heater failures, gas leaks, and major plumbing issues.
We take plumbing inspections seriously because small problems can grow into larger ones if ignored. Our team thoroughly inspects all pipes, valves, water heaters, crawl spaces, and fixtures to ensure a plumbing system is safe and functioning properly.
A water treatment system installation provides lasting benefits for your home and health. We offer complete testing, filter setups, softeners, and reverse osmosis systems, along with ongoing support to keep your water clean and efficient.
Sewer, water, and gas line installation and repair services require precision and experience, which is why our customers trust us. From video inspections to full system replacements, we deliver safe and reliable solutions that protect your home.
Our tank and tankless water heater services give homeowners reliable hot water when they need it most. Whether installing a new tankless system, repairing a traditional unit, or replacing an outdated heater, we make the process simple and stress-free.
We provide plumbing services that solve everyday issues like running toilets, low water pressure, and active leaks. From small fixes to more complex well system repairs, our team is here to keep your water flowing smoothly.

Plumbing repair is at the heart of what we do, because when pipes burst or water heaters fail, you need fast solutions from people you can trust. Our team handles emergencies such as sewage backups, gas leaks, and major water line issues with skill and efficiency so that you can get back to normal without added stress.
Plumbing inspections are another key service, designed to protect your property before small issues become costly problems. We thoroughly check the health of your entire plumbing system, from valves and your water heater to pipes beneath cabinets and faucets. Every inspection is detailed and transparent, giving you peace of mind about the condition of your home.
Clean, safe water is essential, which is why we provide professional water treatment system installation services. From whole-home filters to water softeners and reverse osmosis systems, we design and install solutions that improve the health, taste, and efficiency of your water. We also offer maintenance and upgrades for existing systems, ensuring long-term reliability and stability.
We’re part of the community and understand the daily plumbing issues that homeowners and businesses face. Our team treats every property with care and respect.
Our founder is a Master Plumber and Master Gas Fitter with a Backflow Worker Certification and credentials from the Department of Professional and Occupational Regulation (DPOR).
We offer a 5% discount to veterans, active military personnel, first responders, and senior citizens.
Plumbing problems often happen without warning, which is why we provide emergency services.
We believe customers should have clear information before making a decision. That is why we provide complimentary consultations and estimates on all of our services.
Every project we complete is supported by a one-year parts and labor warranty.
Cold winters make homes in Virginia vulnerable to frozen pipes. A plumber can insulate exposed lines, inspect valves and crawl spaces, and recommend preventive steps to keep water flowing safely.
Most homes in Ashland, VA, benefit from yearly plumbing inspections to catch leaks, valve issues, and water heater problems early. Regular maintenance with a certified plumber always helps prevent emergencies and extends the life of a system.
Plumbers often repair leaks caused by worn seals, corroded pipes, cracked fixtures, and aging water heaters. Preventive inspections and timely repairs reduce the risk of costly water damage.
Unexplained water stains, musty odors, or sudden spikes in your water bill often point to hidden leaks. A plumber can locate and repair the issue before it worsens.
If low water pressure is sudden, affects multiple fixtures, or continues after cleaning faucet screens, it’s time to call a licensed plumber. A professional can identify hidden leaks, clogged pipes, or larger system issues before they cause costly damage.
Your plumbing deserves attention from a team that is knowledgeable, experienced, and dedicated to quality work. Let Step By Step Plumbing bring comfort and reliability back to your home or business. Call us today for your free estimate.